Spring Theory, Inc. ("Spring Theory," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number, company, and job title when you submit a contact form or register for our services
- Usage data — pages visited, time spent on pages, referring URLs, browser type, and device type collected through standard web analytics tools
- Communications — contents of email or other messages you send to us
- Project information — business context and information you share with us during scoping conversations or project engagements
How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide requested services
- Match your project needs with appropriate academic programs
- Send relevant updates about project status, new services, or educational content (you may unsubscribe at any time)
- Improve the functionality and content of our website
- Comply with applicable legal obligations
Information Sharing
Spring Theory does not sell, rent, or trade your personal information to third parties. We may share information with:
- University partners — only the project-relevant information necessary to execute a collaboration, governed by data use agreements
- Service providers — third-party vendors who assist us with website hosting, email delivery, and analytics, bound by confidentiality agreements
- Legal requirements — when required by law, court order, or to protect the rights and safety of Spring Theory or others
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, provide ongoing services, and comply with applicable legal requirements. Contact information from inquiry forms is retained for up to three years unless you request earlier deletion.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at hi@springtheory.com. We will respond within 30 days.
Cookies
Our website uses cookies and similar tracking technologies to understand how visitors use the site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain site functionality.
Security
We implement industry-standard technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. No transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy periodically. We will post the revised policy on this page with an updated effective date. Continued use of our services following changes constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Spring Theory, Inc.
4500 Park Granada, Suite 202
Calabasas, CA 91302
hi@springtheory.com